
Tips for car rental pick up and drop off in Melbourne
If you are planning to pick up a rental car for any purpose, you must know the important things to keep in mind while selecting the right service provider. With Prestige Melbourne Chauffeur, you can avail specialized car rental services in Melbourne just at the click of a mouse through our website. Whether you have hired a car before or you seem to be a pro at renting cars, the pickup, and drop off may involve some challenges. Here is a list of things you must know before picking up and dropping off the rental car. Read on to understand what all you must consider so that you get the best car rental experience.
- Reservation coupon
When you book a car on rent, you need to pay attention to the reservation voucher. This slip will provide you all the significant details about the booking such as date and time of pick up and drop off, insurance information, all required documents, and other such essential information. Also, make sure that you do not forget to take the voucher with you, as you will need to present it at the car rental counter. The coupon also may include common regulations and details about car rental as offered by rental companies. We suggest that you go through it carefully in advance, as most of the usual car rental queries are answered there.
- Credentials
It is quite imperative that must be in possession of all the necessary documents at the time of pick up to avoid the car hire company from letting you agree to the hidden rental terms and conditions which can probably mess up your travel plans. You need to be careful especially if you are renting a car overseas, as you know different nations may have different set of rules and regulations. However, in most cases, rental companies usually demand the following documentations from their clients at the time of renting a car-
- Testimony of identity (e.g. – ID, passport, etc.),
- An official driver’s license held for at least two years,
- A credit card in the name of renter name for purpose of security deposit

- Car hire agreement
This agreement is a legal document that lays down the terms and conditions of your rental, so it is crucial that you go through the information carefully. The car rental bond is signed at the time of pick up. The agreement covers the implications of possible events that may arise for instance what happens if you get a ticket for wrong parking, or if the rental car gets damaged in a mishap, what all is covered under the insurance and much more. Therefore, it is vital that you study this document cautiously and in case you have any doubts, do clarify them from the staff of the car rental company.
- Down payment or security
Clients usually have most queries about the security deposit, which is an amount of money kept by the car hire company for their own security reasons, to provide for a mishap that may take place during the period of your reservation. However, you need not fret, as this is not taken as a payment. The security deposit for car rental is only withheld for as long as the hired car is with you. After you hand back the car in the similar forms as you had picked it up, the entire sum is credited back to your account.
There can be variations for money based on factors such as the type of car you are hiring, the duration of your reservation, amid numerous other aspects. In case you have any doubts about this, you may reach out to the rental firm directly. You need to ensure that there is sufficient money to pay the full amount in your credit account at the time when you will be making the security deposit.
- Examine car carefully
Even though mostly all rental firms make an effort to provide cars in the best form possible, however, it is always a wise decision to inspect the rental car cautiously before taking it out of parking lot. If you see anything odd about the car, do not forget to click photos. In case you identify any serious concern, just inform the team to check the scratch, dent, or whatever it is before you leave for the journey. This is crucial because if you do not possess any evidence that you were not guilty for the destruction, then you will be held liable to pay for the damages.
Things to keep in mind while dropping off your hired car
- Check Fuel tank
The fuel tank is an important factor you must consider that is determined by the kind of your booking. Some deals already comprise a filled tank when you depart from the car park with no requirement to refill it prior to drop off; while some others particularly demand you to top up the tank. You car rental provider holds the authority to charge you for the stock up in case you return it empty when you were required to refill it which may turn out to be a more costly.
- Car assessment
Just as you get to examine the condition of the car before leaving the car park, car rental firms also want to make sure that the car is brought back in the same form that is to say without any dents or scrapes.
As a user, it is your responsibility to return the car neat and tidy, as much as possible in the same condition when you hired it. You have to be extra cautious if have children or pets, as their presence in the car may invite a lot of mess. Therefore, you must ensure that the car seats and floor have no filth, fur, litter, or anything else.
- Receipt
When you return the car, your car rental provider team will give you a printed receipt on which the details of exact date and time are mentioned. You must keep it safe with you as this serves as proof that you have returned the car.
At Prestige Melbourne Chauffeur, we offer professional car rental services and so our dedicated clients count on us for our quality services. We offer full security, 24/7 help center & support, corporate and business services, and flexible pickups/transfers at competitive prices. Contact us today to get your booking done in advance as per your convenience on our website.